There may be times in a young person’s life when they need a bit of extra support. Growing up brings its own worries, and young people may experience difficulties at school, at home, or as a result of changing family circumstances. Listed below are some services that offer support, counselling, advice and practical help. You can always talk to one of our experienced Youth Workers who will be happy to sign-post you to a relevant service.
Types of help:
Emotional support: organisations that will listen to you, give you time to talk about how you’re feeling in a caring and non-judgemental way Counselling: trained professionals that you can talk to about specific problems that trouble you and be listened to in a way that helps you understand yourself better, including your thoughts, feelings and behaviour Advice: Organisations that can give you information and options to recommend what you could do in your situation Practical help: services or people who find solutions or can give you things to deal directly with a situation and try to improve it
Service |
Type of Help |
Description |
Contact Info |
Childline ![]() |
Emotional Support Advice | Free 24-hour helpline for children and young people. Trained volunteer counsellors offer confidential emotional support on a variety of issues. | Helpline: 0800 1111 Website: www.childline.org.uk Email and Webchat via website |
The Mix
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Emotional Support Counselling | The UK’s leading support service for young people. You can use their services via the online community, social media, or their free confidential helpline or counselling service |
Helpline: 08088084994 Website: www.themix.org.uk |
Kooth
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Emotional Support Counselling | Kooth offers free, safe and anonymous emotional support for children and young people. | Website: www.kooth.com |
British Association of Counselling and Psychotherapy
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Counselling | The BACP has a database for accredited counsellors and psychotherapists. Searches can be made using various criteria such as qualifications, speciality, cost and location. |
Helpline: 01455 883 300 Website: www.bacp.co.uk Email: bacp@bacp.co.uk Text: 01455560606 |
General Practitioner (GP) | Counselling | GPs offer access to further help and can refer people on for free counselling or therapy, as well as being able to connect people with specialist services. | Website: www.nhs.uk |
Youth Access
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Counselling Advice | Free youth advice and counselling throughout England. Use their online directory to find local counselling options |
Website: www.youthaccess.org.uk Email: admin@youthaccess.org.uk |
Anxiety UK
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Counselling Advice | A helpline offering advice and support. They also have a list of self-help groups based across the country, which can be found on their website. Paid counselling options are also available | Helpline: 08444775775 03332125820 Website: www.anxietyuk.org.uk Email: support@anxiety.org.uk Webchat: via website Text: 07537 416 905 |
NHS Choices | Advice | Offers information and advice of physical and mental health, treatments and support services. | Website: www.nhs.uk |
Rethink Mental Illness
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Advice Practical Help | Provides practical advice and information about mental health as well as signposts to local services. They can give practical and general help on issues too. |
Helpline: 0300 304 7000 Website: www.rethink.org Email: via website |
SANE
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Emotional Support Advice Practical Help | Provides emotional support, practical help and information. The website also has an interactive forum. |
Helpline: 0300 304 7000 Website: www.sane.org.uk Email: sanemail@sane.org.uk |
Young Minds
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Practical Help | Provides expert knowledge to professionals, parents and youth people |
Website: www.youngminds.org.uk Email: via website |
Minds Matter
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Counselling Practical Help | Free psychological services | Website: https://www.lscft.nhs.uk/Mindsmatter |
Mind
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Advice Emotional Support | Provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. |
Website: https://www.mind.org.uk/ Infoline on 0300 123 3393 Email: info@mind.org.uk. |

STOP-BREATHE-THINK CAMPAIGN Advice and Emotional Support
We want to make sure you get the support to overcome life’s difficulties. Talking to someone can help.
Website: https://www.snow-camp.org.uk/stopbreathethink/